The funding will accelerate the next phase of growth with AI-driven customer engagement, onboarding innovation and expansion upmarket.
Koch Disruptive Technologies is leading a $15M series A funding round in OnRamp, a Boston-based company behind the leading intelligent customer onboarding and engagement platform.
Why it matters: The investment will help accelerate OnRamp’s artificial intelligence-powered capabilities, scale its team and open a new office space in Boston, Massachusetts, in early 2026.
Background: Founded in 2020, OnRamp has quickly scaled, becoming a go-to solution for customer engagement. Since the company’s inception, customers have seen a 60% decrease in time to onboard, with some reporting a near 100% completion rate.
- The investment, paired with access to KDT and Koch Labs®, will accelerate OnRamp’s innovation and advancements in its AI capabilities.
What they’re saying: “OnRamp has built a distinct, exceptional AI-enabled platform in this space, making it the leading solution for modern customer success teams looking to accelerate revenue and drive value,” said Brendon Durkin, managing director at KDT. “Koch is thrilled to partner with OnRamp as it scales and redefines customer engagement on a global stage.”
Zoom out: Hundreds of companies rely on OnRamp to accelerate customer adoption, strengthen relationships and turn customer success into a revenue engine.
- OnRamp’s platform helps users reduce churn, accelerate revenue realization and speed up time-to-value.
